We understand that from time to time you may wish to return an item to us. Customer satisfaction is our upmost priority.
Products should be returned to us in their original condition. Please note returns cannot be accepted for the following:-
- Strong Odors (Including smoke)
- Perfume smells
- Items that has make up on.
- Items that have been worn.
Please can you put your name and address in the package.
NO RETURNS ON SALE ITEMS.
Please note I do not accept returns on Earrings.
The cost for returning the items are the customers responsibility. Return postage costs are the customers expense. We do not pay for returns.
Returns should be sent back to us within 14 days of receipt of the garment. Please would you be so kind as to inform us via email of your intention to return, so that we can expect it back and a very short reason for your return. Once we have inspected the return we will refund your monies via the payment method you originally used to pay for the garment. We will email you to notify you that we have received your return and have issued a refund.
Return postage costs are at your expense. We recommend that you use a tracked or signed for method to return garments. Unfortunately, we cannot be held responsible for lost parcels.
Returns should be sent to:
Michelle Chapman Clothing
Please contact me for a return address.